We offer free returns for 30 days on the first order you place with the Kingdom Marketplace so you can feel confident ordering products with us. Free returns are only eligible on your first order, meaning that any additional orders you place will not be eligible for free returns.
After your first order, we will accept your return for a refund, store credit or exchange within 30 days from confirmation of shipment delivery.
The cost of items you’re returning will be refunded directly to your original payment method. Please allow 5–10 business days for the refund to show up on your payment method which is determined by your credit/debit card issuer.
Some important notes:
Return shipping costs are covered by the Kingdom Marketplace, but the original shipping costs are non-refundable.
Returned items must be returned in original packaging, not defective and include all (if any) accessories that were originally included with the item.
Returned items must also include a Return Form that will be provided to you once the Kingdom Marketplace has been informed of the return.
Refunds are subject to a 20% restocking fee.
The Kingdom Marketplace
332 South Michigan Avenue
Lower Level #A942
Chicago, IL 60604